One fee · one written price
Appliance repair pricing, step by step, for Roseville and St. Paul
Nervous about a dryer that went cold or an oven that will not heat turning into an open-ended bill? Here is exactly what you pay in Roseville and St. Paul, from the first visit to the warranty.
- $89 diagnostic, inside the repair you approve
- Same-day visits
- Up to $15 off your first repair
$89 diagnostic, part of the approved repair
Same day visits, Monday to Saturday
Up to $15 off your first repair with us
12 Ramsey County cities
The $89 diagnostic
One fee to start, one price to decide on
Every repair starts with a diagnostic visit, and that visit costs $89. For it, a technician comes to your kitchen or laundry room, whether in Roseville, St. Paul or a neighboring Ramsey County city, hears the story of the symptom and tests the machine with a meter. The goal is to pin down the part that actually quit, be it a gas igniter, a refrigerator’s defrost heater or a washer’s drain pump, and to explain it in words that make sense at the kitchen table. Nothing gets replaced on a hunch. Once the cause is clear, the technician writes one figure for the repair on a quote sheet and hands it to you. At that point you decide, and you are under no pressure either way.
If you approve, the $89 you already owe becomes part of the written price. It is not a separate charge stacked on the repair; the figure on the paper is the whole amount for the visit and the fix. Turn it down, and $89 is what you pay before the technician packs up. People decline for good reasons: a machine near the end of its life, a move coming up, a plan to remodel the kitchen. We would rather you make that call with real information than spend money on a dishwasher you were going to replace anyway. Some machines are past saving; the technician will say so in plain terms, and $89 closes out the visit.
Most repairs finish the same visit, because the truck carries the inlet valves, igniters, thermal fuses, pumps and belts that fail most in local homes. Some parts have to be ordered, such as a control board for a newer front-loader or a specific wall oven element. In that case we order it, text you when it arrives and come back in a new two-hour window, and coming back does not change the written price. Rentals and townhome associations follow the same steps, except the owner or manager gets the figure on their phone and texts back a yes or no before any tools come out. Each finished repair gets a complete test cycle while the technician is still there, and the invoice lists the written warranty terms.
What you pay
What you pay, case by case
| Your situation | What it costs you |
|---|---|
| You give the go-ahead | The single written figure, which already includes the $89 diagnostic |
| You turn the repair down | Only the $89 diagnostic visit |
| We have never worked for you before | Your first repair costs up to $15 less, the exact amount depending on the job and shown on the quote you sign; the $89 visit itself is not reduced |
| A second machine is checked on the same visit | Its diagnostic costs $10 less, and if you approve that repair, the diagnostic is counted inside that repair’s price as well |
| We order a part and come back | The written price you already approved; the second trip adds nothing |
| Repair would not make sense | $89, plus a plain account of the reasons |
| A repaired fault returns under warranty | No new charge; the written warranty on your invoice covers the visit |
The written price
Inside the written price
- The diagnosis you already had, counted inside the total
- The part or parts needed for the repair you approved
- The work to install them and the full test cycle afterward
- Any return trip needed for a part that was ordered
- The written warranty printed on your invoice
Book a visit
Each job begins with the $89 diagnosis. Agree to the fix and that sum becomes one line within the written total; call things off at that point and your bill holds at $89. Customers new to us also find their first repair reduced, the job’s size setting an amount that can reach as much as $15, shown on the quote, while the $89 stays put.
- Same-day visits, a two-hour window confirmed by text
- $89 diagnostic, counted inside the repair you approve
- Up to $15 off your first repair with us
- Second machine on the same visit: $10 off its diagnostic