Roseville · McCarrons Lake to Lake Johanna
A dryer running cold, a washer full of water, a refrigerator warming the day before guests arrive. We are based in Roseville and repair six kinds of household appliances in homes from Lake Owasso down to Larpenteur Avenue.
$89 diagnostic, part of the approved repair
Same day visits, Monday to Saturday
Up to $15 off your first repair with us
12 Ramsey County cities
Roseville
Agate Appliance is based in Roseville, and most of our working days start and end on these streets. The city stretches from Larpenteur Avenue up to the lakes of the north end, laced together by Snelling, Lexington, Dale and Rice and crossed by Highway 36, I-35W and the County Road B, B2 and C grid. Our technicians come to the house for six machines, from kitchen refrigerators and garage chest freezers to washers, dryers, dishwashers and ranges. Phone us or fill out the web request, and a text answers with a two-hour slot for arrival. Because our day begins on these streets, a visit the same day is usually within reach for any machine we repair, and a refrigerator gone warm claims the earliest opening. Households where everyone works can ask for Saturday. A meter in hand and a truck loaded with common parts mean plenty of jobs end on the first trip.
Most of Roseville went up in the 1950s and 1960s, which means ramblers, story-and-a-half houses and split-levels with basement laundry rooms near a floor drain, plus apartments, condos and senior housing on the larger roads. Many kitchens have been remodeled at least once, so a decades-old gas range may sit beside a brand-new French-door refrigerator. Gas lines are common, and gas dryers and ranges share the city with plenty of electric models. Winter shapes the work: garage refrigerators stall on below-zero January nights, dryer hoods vanish under drifted snow, and furnace-dried air splits door seals. Summer brings sticky stretches in the 80s and 90s, sweating refrigerator cabinets, musty front-load boots and thunderstorms that scramble oven controls. Softened St. Paul water keeps scale low, but heavy detergent leaves trouble of its own.
Around town
On the south side of town, McCarrons Lake is ringed by older ramblers, some with a finished half story upstairs and nearly all with narrow basement stairs. Calls here lean toward washers and dryers that were carried down those stairs once and are expected to stay. We find worn drum rollers, tired drain pumps and vent runs that bend through too many elbows.
Lake Owasso sits at the north end, with homes facing open water and the wind that comes across it. Winter is the story here: drifting snow against vent hoods, garage freezers that soften in deep cold, and refrigerators that labor through humid lake summers. A dryer call here often includes a walk outside to the hood.
The Lake Johanna area, which Roseville shares with Arden Hills, mixes larger lots with older ramblers and thorough remodels. Kitchens here often hold French-door refrigerators with door ice makers and wall ovens. Those features bring calls about ice compartments that warm, dispensers that jam and ovens that drift away from the temperature on the display.
Around Central Park, Bennett Lake and the Harriet Alexander Nature Center, quiet streets of split-levels sit close to some of the city’s busiest roads. Families here run their dishwashers and washers hard, so worn inlet valves, door latches and drain pumps top the list. Garage refrigerators packed for hockey season and graduation parties keep us busy too.
The blocks near Langton Lake and I-35W hold a mix of apartments, condos and single-family homes. Many of the multi-unit buildings have compact stacked laundry and basic electric ranges chosen by management. Calls often arrive by way of a property manager, and every panel stays on until the manager has read the written figure and texted go.
Apartments, condos and senior housing cluster near the shopping areas at Rosedale and Har Mar along Snelling Avenue and County Road B2. Kitchens are compact, refrigerators run nonstop and stacked laundry closets trap heat. Residents call about warm refrigerators, washers that will not drain and dryers that take forever, often with a building manager weighing in by text.
Machines
Typical calls
Washer · County Road B
A rambler just off County Road B had a top-load washer that sloshed and then stalled before spin and left a tubful of gray rinse water. A sock had lodged in the pump inlet and cracked the impeller. The technician installed a new drain pump from stock, and a complete cycle ran through spin while the owner watched the floor drain stay dry.
Refrigerator · Lake Owasso
In a home near Lake Owasso, a bottom-freezer refrigerator started icing up in the freezer drawer and dripping inside the fresh-food section. The defrost drain had frozen solid. The technician thawed and cleared it, tested the defrost heater and thermostat, and found the thermostat stuck open. A replacement went in, and both sections were cooling normally before the truck pulled away.
Range · Larpenteur Avenue
A rambler off Larpenteur Avenue had an electric range whose oven heated only through the broil element. The bake element had a blister on its underside and showed no continuity at all. Once the owner signed off on the written figure, a replacement element from stock went in, and a thermometer bake test confirmed the oven held its set temperature before the job was signed off.
Water and winter
Roseville buys its water from St. Paul’s regional system, which draws from the river and a chain of lakes, treats it at the McCarrons plant in Maplewood and softens it before it leaves. The city then delivers it through its own mains. For appliances, that is mostly good news: dishwasher heaters, ice maker valves and washer inlet screens stay clear of scale. The catch is detergent. Soap measured for hard water creates heavy suds, sour front-load boots and etched glassware here, and a home softener added on top of softened water is rarely needed. Winter brings its own list: frozen dryer hoods, sluggish garage refrigerators and brittle refrigerator gaskets, all of which fill our January schedule.
Questions
We are a Roseville company, and our technicians spend much of each week in homes around McCarrons Lake, Lake Owasso and the Snelling and Lexington corridors. That closeness helps with scheduling, especially for a refrigerator that is warming. Being local also means we know the housing here, from basement laundry rooms to unheated garages full of freezers.
Six machines. On the cold side, refrigerators and freezers, including the ones in garages and basements, plus the ice makers inside refrigerators. In the laundry room, top-load and front-load washers and gas or electric dryers. In the kitchen, dishwashers and everything you cook on, wall ovens, glass tops and induction included. Microwaves, wine coolers, water heaters, furnaces, disposals and standalone ice machines go to other trades.
First comes testing, billed as an $89 diagnostic. Once the meter finds the culprit, the technician tells you which part it is and what fixing it will cost, on paper, as one number. If you okay it, those $89 are already counted in that number. Pass, and the visit ends at $89. An agreed written price does not grow afterward. For a household new to us, that first written repair number sits up to $15 lower, the amount hinging on how big the repair turns out; turn it down and the Roseville visit stays $89.
Many of our calls come from apartments, condos and senior housing along Snelling, Lexington and County Road B2. For rentals and association units, the landlord or association manager gets the repair figure by text, and the work waits for their answer. Whoever lives there just opens the door and shows the technician where the machine is.
Yes. Our hours run 8 am to 7 pm from Monday through Saturday, and on a Saturday, as on a Tuesday, a technician can usually come out the day you ring us, for a washer or a range as readily as a refrigerator. Saturday openings go quickest, so a morning call helps. When a refrigerator or chest freezer starts losing its chill, it gets the first slot that day.
Every Roseville visit opens with the $89 diagnosis. Approving the written price absorbs it, and if you skip the repair, it is the only charge. Never had Agate out before? Mention it while booking, and the price of your first repair falls as much as $15 below normal, the exact cut depending on what the fix requires. That comes off the repair itself; a Roseville diagnosis still costs $89.